General terms and conditions
General Terms and Conditions for LinaAmsterdam
These Terms and Conditions apply to all orders placed via the webshop of [Your Webshop Name] ([website URL]), hereinafter referred to as "we", "us" or "our". By placing an order, the customer agrees to these conditions.
1. General
1.1. These General Terms and Conditions apply to all agreements between [Your Webshop Name] and its customers, both consumers and companies.
1.2. We reserve the right to change these Terms and Conditions at any time. The changed conditions will be effective from the moment they are published on the website.
2. Offer and Availability
2.1. All offers on our website are without obligation and can be changed by us at any time, even after an order has been placed, as long as the order has not yet been definitively confirmed.
2.2. We do our utmost to display all products on our website correctly. However, colour and shape deviations may occur due to technical factors, such as the settings of your screen.
2.3. All products on our webshop are subject to availability. If a product is temporarily out of stock, we will inform the customer and provide an expected delivery time or offer alternatives.
3. Order
3.1. Placing an order on our website means that you agree to our Terms and Conditions.
3.2. After placing your order, you will receive a confirmation by e-mail. This confirmation does not mean that the order has been accepted, unless otherwise indicated.
3.3. We reserve the right to refuse or cancel an order, for example in the event of an error in the product information or in the event of suspected fraud.
4. Prices and Payment
4.1. All prices stated are in euros and include VAT, unless otherwise stated.
4.2. Shipping costs are stated separately during the ordering process and depend on the destination and the chosen shipping method.
4.3. Payment must be made via the payment methods offered on the website, such as iDEAL, credit card, PayPal or another payment method.
4.4. If you do not make a payment on time, we reserve the right to postpone the delivery of the products or to cancel the agreement.
5. Delivery
5.1. We aim to process and dispatch orders within [number of days, e.g. 1-3 working days], unless otherwise stated on the product page.
5.2. Delivery time may vary depending on destination and type of product. Expected delivery time is indicated during the ordering process.
5.3. We are not liable for delays caused by third parties, such as transport companies or customs and import restrictions.
6. Returns and Right of Withdrawal
6.1. Consumers have the right to cancel the agreement and return the product within 14 days after receipt of the order without giving any reason.
6.2. The costs for returning are for the account of the customer, unless the product is damaged or incorrectly delivered.
6.3. For more information about returns, please see our Returns Policy on the website.
7. Warranty and Complaints
7.1. We offer a guarantee on all products, whereby the statutory guarantee applies. This means that a product must meet the reasonable expectations that the customer may have based on the agreement.
7.2. If a product is defective or does not meet expectations, the customer can contact us via [contact details].
7.3. Complaints must be submitted to us within a reasonable period after receipt of the product, preferably within 7 days.
8. Intellectual Property Rights
8.1. All content on the website, such as text, images, logos, designs and brands, are the property of [Your Webshop Name] or its licensors and are protected by intellectual property rights.
8.2. It is prohibited to copy, distribute or otherwise use the content of the website without our permission.
9. Liability
9.1. We are not liable for damage resulting from the use of the products, unless such damage is the result of intent or gross negligence on our part.
9.2. Our liability is in any case limited to the amount that the customer has paid for the product in question.
10. Privacy
10.1. We respect the privacy of our customers and handle personal data with care.
10.2. Our Privacy Statement, which explains how we handle your data, can be found at [link to privacy statement on your website].
11. Applicable Law
11.1. All agreements and transactions are governed by Dutch law.
11.2. Any disputes will in the first instance be submitted to the competent court in [city/place where your company is established], the Netherlands.
12. Contact details
Do you have any questions or comments about these Terms and Conditions? Please contact us:
Email: LaDiva@gmail.com
Final remarks
These Terms and Conditions are designed to protect both you and your customers. They cover important aspects of the purchasing process, such as returns, payment, delivery and liability. Make sure you make these terms clearly visible on your website, for example via a link in the footer, so that customers can easily consult them.
Please note that specific laws (for example consumer laws) may vary depending on your location, so you should seek legal advice to ensure that the Terms are fully compliant with local laws and regulations.